Sky Q is no longer purchasable online

[BenJoBanjo]

It would appear that Sky have finally killed the option for new customers to order Sky Q online. 

It's been removed from the Sky website (again) and potential customers are now greeted with this:

Better get used to streaming everybody! 

Moderator note: subject of thread updated to better reflect the conversation

[Daniel0210]

@BenJoBanjo 

There has been no announcement of it being totally unavailable. Your image states 'online'.

I'd still advise customers wishing to sign up to Sky Q to call to order it until such time as there's something official out there. 

[SKY1992bf]

@BenJoBanjo @Daniel0210  the website does actually state sky Q queries can still be made via phone or visit a local store 

 

[BenJoBanjo]

@Daniel0210 

Well it was always going to be inevitable wasn't it? The website states that if you 'want to chat about Sky Q' you can call them or visit a store but it doesn't say the word 'order' so it's clearly a softly softly approach to phasing the product out.

We've always known it was coming and they have to start some time so this must be it. 

[PandJ2020]

They are probably running out of Q boxes...  (Leaving enough to cover breakdowns as I suspect they are not building any new ones)

[Daniel0210]

@BenJoBanjo 

Not necessarily. No point in scaremongering.

[BenJoBanjo]

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@Daniel0210 wrote:

@BenJoBanjo 

Not necessarily. No point in scaremongering.

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It's not scaremongering, it's just pointing out the fact that Sky have stopped selling Sky Q online.

We all know that the satellite service is being wound down so there's no point in them making it easy for people to sign up to service which will be shutting down in a few years. Customers and potential customers need to get used to that fact. 

Existing Sky Q customers will continue to get the service they currently have and Sky will continue to support until there comes a time that they decide not to. That probably won't be for another few years, but it's coming. 

[Daniel0210]

@BenJoBanjo 

I agree with your last post but your opening sentence of the thread read…

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@BenJoBanjo wrote:

It would appear that Sky have finally killed the option of Sky Q for new customers. 

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which wasn't actually correct, and it was this I was correcting you on. 

[BenJoBanjo]

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@Daniel0210 wrote:

@BenJoBanjo 

I agree with your last post but your opening sentence of the thread read…

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@BenJoBanjo wrote:

It would appear that Sky have finally killed the option of Sky Q for new customers. 

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which wasn't actually correct, and it was this I was correcting you on. 

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Thank you kindly for your correction. I have amended my original post. 

[FIL77]

I'm looking at upgrading my Sky+HD boxes to Sky Q over Christmas. Will this option no longer be available to me. ? 

[Tarrantino]

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@FIL77 wrote:

I'm looking at upgrading my Sky+HD boxes to Sky Q over Christmas. Will this option no longer be available to me. ? 

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You have to do as instructed. Call them and find out. 

[Daniel0210]

The thread title is misleading I'm afraid. It is available to you @FIL77 . There might be delays at this time of year though due to the weather, less daylight for engineers to work safely and with staff taking holidays during the festive period. 

[FIL77]

That's great, thank you Daniel. 

[nigea99]

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@FIL77 wrote:

I'm looking at upgrading my Sky+HD boxes to Sky Q over Christmas. Will this option no longer be available to me. ? 

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hi @FIL77 

you may already of the info. in this but just in case you are not, you may, also, wish to read some notes I have made for people considering switching from SKY +/HD to SKY Q

SKY +/HD to SKY Q 

[Zed00000]

So Will "SKY" Remove "SKY-Q"-"TV" For EXISTING "Customers" Like Myself? If So, (Please) Ensure That "SKY-Q"-"TV" STILL Remains ACTIVE As "SKY-Q"-"TV" Is The ONLY Form Of "TV" That I Can Use Easily? (Please) DON'T Remove "SKY-Q"-"TV" For EXISTING And Would-Be "Customers" As Some "Customers" (Who Are "Disabled" And "Elderly") Can ONLY Use "SKY-Q"-"TV" More Easily? (PLEASE) Re-Assure Me That "SKY-Q"-"TV"  Will Still Remain Active For EXISTING "Customers" Like Myself And New-Would-Be "Customers" And DO Respond To This Message (Whoever Is From The "SKY-Q"-"TV"-"TEAM" And Other "Commenters" Who Can Let Me Know Some Helpful Answers) - (Please)?