This discussion topic has been answered Discussion topic: Sky Q interface Disney + login not mirroring to both mini boxes
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Message posted on 28 Jul 2025 02:03 PM
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We are logged into our Disney+ account on our main Sky Q box. This is mirrored on 1 of our mini boxes but not the other 1 , this one is asking us to login, this should not be required as we are already logged in downstairs.
I have factory reset the box, refreshed the apps, reset our main box . Has this happened to anyone else. It was working fine yesterday.
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Message posted on 28 Jul 2025 04:02 PM
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@MrsD2023 wrote:
We are logged into our Disney+ account on our main Sky Q box. This is mirrored on 1 of our mini boxes but not the other 1 , this one is asking us to login, this should not be required as we are already logged in downstairs.
I have factory reset the box, refreshed the apps, reset our main box . Has this happened to anyone else. It was working fine yesterday.
hi @MrsD2023
Each box requires you to login separately (although with the same credentials) - i.e. a login on one does not log you in on the other
There may have been an update or other reason that an existing login might have expired or just require a re-login.
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Message posted on 28 Jul 2025 04:02 PM
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@MrsD2023 wrote:
We are logged into our Disney+ account on our main Sky Q box. This is mirrored on 1 of our mini boxes but not the other 1 , this one is asking us to login, this should not be required as we are already logged in downstairs.
I have factory reset the box, refreshed the apps, reset our main box . Has this happened to anyone else. It was working fine yesterday.
hi @MrsD2023
Each box requires you to login separately (although with the same credentials) - i.e. a login on one does not log you in on the other
There may have been an update or other reason that an existing login might have expired or just require a re-login.
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