Sky Q hasn't worked for months

[Loon]

I can get Netflix and ITVX etc but I can't see the menu on the Sky Q box. The remote doesn't work either. I use my old Tv remote  for navigation.

[oldfella]

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@Loon wrote:

I can get Netflix and ITVX etc but I can't see the menu on the Sky Q box. The remote doesn't work either. I use my old Tv remote  for navigation.

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Hi @Loon 

What have Sky said in these months it hasn't worked??