Sky Q drops wifi connection

[GR100]

My Sky Q box drops the wifi connection, reset/reinput the wifi code the connection will drop again sometimes while it is on but every time when the box shuts down so cannot use any apps through the Sky box. 

WIFI works fine directly through the smart tv

Sky box has been updated to latest software 

Any ideas?

[lainys]

Hi there @GR100 , I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141