Sky-Q dropping off Wifi then joining my neighbours Router

[Babetta]

Thats one way to do it but generally speaking q nodes should not be hardwired to discs, always connected directly to main hubs. It may work for a while, sometimes even years. And then it wont.

[Babetta]

The gateway box is the one sky q device connected to the 3rd party router. This normally is tge main box, but sometimes it's a reverse setup where a mini takes thus duty over. Gateway box is yhe one that still has 2.4 capacity on, closest to yhe router

[Chodley]

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@Babetta wrote:

Thats one way to do it but generally speaking q nodes should not be hardwired to discs, always connected directly to main hubs. It may work for a while, sometimes even years. And then it wont.

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3 years with zero issues so far

wifi was an absolute nightmare. 

Why do you say it "shouldn't" be?

[Chodley]

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@Babetta wrote:

The gateway box is the one sky q device connected to the 3rd party router. This normally is tge main box, but sometimes it's a reverse setup where a mini takes thus duty over. Gateway box is yhe one that still has 2.4 capacity on, closest to yhe router

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Did you / do you work for Sky because this sounds like very internal terminology I've never heard in the general networking industry before other than regarding the router on a subnet. I always suspected the minis could dynamically steal the internet connection but ... you said all the traffic has go through the gateway box - if the Q mesh decides a mini should take on that role then the traffic is all still going through "the gateway box" isn't it, so why is it a problem? (But I reckon you're right, it is and is a root cause of the hundreds of problems reported on here - I just want to understand why since that is clearly how it's designed to behave)

[Babetta]

Yeah its not supposed to be the case, all boxes should have 2.4 left on and the strongest connection to be the gateway at any given time. Like spiderman swinging from building to building. Aadly that's not always the case and that's when issues start. Well done on keeping it connected for so long, without major changes it should be fine