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Discussion topic: Sky Q deleted recordings……folder is empty, where have the deleted recordings gone?

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This message was authored by Greencourgette This message was authored by: Greencourgette

Sky Q deleted recordings……folder is empty, where have the deleted recordings gone?

I could not find a recorded programme that I was watching yesterday. . In case it had been deleted in error, I checked The deleted recording folder but it is empty.....where have my deleted recordings gone?

I'm sure it's to do with disk space but what exactly happens when disk space is filling up? 


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This message was authored by oldfella This message was authored by: oldfella Answer

Re: Sky Q deleted recordings……folder is empty, where have the deleted recordings gone?

Posted by a Superuser, not a Sky employee. Find out more

@Greencourgette wrote:

Would it wipe all of the deleted recordings?


If the Deleted section is now empty,    then yes @Greencourgette 

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This message was authored by oldfella This message was authored by: oldfella

Re: Sky Q deleted recordings……folder is empty, where have the deleted recordings gone?

Posted by a Superuser, not a Sky employee. Find out more

@Greencourgette wrote:

I could not find a recorded programme that I was watching yesterday. . In case it had been deleted in error, I checked The deleted recording folder but it is empty.....where have my deleted recordings gone?

I'm sure it's to do with disk space but what exactly happens when disk space is filling up? 


Hi @Greencourgette 

If the Q box hard drive approaches capacity it's housekeeping will delete content to make space.   The Deleted section will be the first to go.

Greencourgette
Topic Author
This message was authored by Greencourgette This message was authored by: Greencourgette

Re: Sky Q deleted recordings……folder is empty, where have the deleted recordings gone?

Would it wipe all of the deleted recordings?

This message was authored by oldfella This message was authored by: oldfella Answer

Re: Sky Q deleted recordings……folder is empty, where have the deleted recordings gone?

Posted by a Superuser, not a Sky employee. Find out more

@Greencourgette wrote:

Would it wipe all of the deleted recordings?


If the Deleted section is now empty,    then yes @Greencourgette 

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