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Discussion topic: Sky Q connection keeps dropping , particularly Saturday and Sunday afternoons and evenings

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Message posted on ‎05 Jan 2025 05:03 PM - last edited: ‎06 Jan 2025 09:00 AM by Community Manager

Sky Q connection keeps dropping , particularly Saturday and Sunday afternoons and evenings

Getting really fed up with Internet connection dropping in the afternoon and evening at weekends.  Any 8deas how to fix this?

 

Moderator note: subject of thread updated to better reflect the conversation

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Message posted on ‎05 Jan 2025 05:13 PM

Re: Sky Q binternet connection keeps dropping , particularly Saturday and Sunday afternoons and even

Posted by a Superuser, not a Sky employee. Find out more

@supershinya  Who is your broadband with as you've said Sky Q BT Internet?

 

Sky Q is a satellite box, if the broadband is with anbother provider the sectuon you posted in will ne incorrect.

Like you I'm a customer here, Sky Employees are clearly identified as such.
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Message posted on ‎05 Jan 2025 05:22 PM

Re: Sky Q binternet connection keeps dropping , particularly Saturday and Sunday afternoons and even

Broadband is with sky

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Message posted on ‎05 Jan 2025 05:23 PM

Re: Sky Q binternet connection keeps dropping , particularly Saturday and Sunday afternoons and even

Think the auto correct put the btinternet in and the connection dropped out while I was posting which didn't help 

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Message posted on ‎07 Jan 2025 06:34 AM

Re: Sky Q binternet connection keeps dropping , particularly Saturday and Sunday afternoons and even

Broadband is with sky.  

The Internet connection kept dropping out when I posted and I didn't get chance to check what the auto correct out in, sorry

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