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Discussion topic: Sky Q connected to router but not internet
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This message was authored by: Carw1
Message posted on 03 Aug 2025 12:43 PM
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Sky Q connected to router but not internet
My Sky Q box is connected to the router but not the internet. I have tried resetting it and reconnecting to the router. Still no connection to the internet. Never had this problem before so assume it is a Sky Q router problem. Internet working OK for other devices. Can anyone help?
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This message was authored by: Chodley
Posted by a Superuser, not a Sky employee.
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Message posted on 03 Aug 2025 12:46 PM
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Re: Sky Q connected to router but not internet
Which ISP?
Try setting the DNS on the sky box to 8.8.8.8
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