Discussion topic: Sky Q boxes on both televisions not connected to Internet and finding it impossible to connect
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Message posted on 03 Jul 2024 04:33 PM
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Sky Q boxes on both televisions not connected to Internet and finding it impossible to connect
Sky Q boxes not connecting to Internet on both televisions and impossible to connect. I have turned off at the plug, reset the boxes and reset the router!
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Message posted on 04 Jul 2024 08:49 AM
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Re: Sky Q boxes on both televisions not connected to Internet and finding it impossible to connect
Hi there @Susan641 , I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.
Just look out for the colourful bubble to start the conversation.
Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147
Message posted on 06 Jul 2024 09:20 AM
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Re: Sky Q boxes on both televisions not connected to Internet and finding it impossible to connect
We are still looking to help you @Susan641 . If you need our support let us know and we can re-escalate to our chat team. Your invite has been closed now. Thanks
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