Discussion topic: Sky Q box works but recordings will not play it is stuck on please wait.

This message was authored by: Richard5426 · ‎05 Jan 2024

Recording will not play stuck on please wait.

This message was authored by: Daniel0210 · ‎05 Jan 2024

Have you tried rebooting your main Sky Q box?

~ Using the remote put your main Sky Q box into standby
~ switch the box off at the plug
~ wait at least 30 seconds and then switch the box back on at the plug
~ follow the on screen instructions
~ when the screen goes blank and the blue Q stops pulsating wait another 30 seconds
~ press the 🏠 button

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Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM

Discussion topic: Sky Q box works but recordings will not play it is stuck on please wait.

Sky Q box works but recordings will not play it is stuck on please wait.

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Re: Sky Q box works but recordings will not play it is stuck on please wait.

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