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Discussion topic: Sky Q box wont turn on

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This message was authored by Jamie58 This message was authored by: Jamie58

Sky Q box wont turn on

Sky Q box screen is just snowy

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This message was authored by Laing1 This message was authored by: Laing1

Re: Sky Q box wont turn on

Posted by a Superuser, not a Sky employee. Find out more

@Jamie58 wrote:

Sky Q box screen is just snowy


@Jamie58 Have you tried rebooting your main Q box ie
putting your box into Standby then switching it off at the wall for 30 seconds
switch it back on then follow the on screen instructions

 

If that doen't work make sure that your TV is on the correct HDMI input for the Q box 


I may be a Sky Superuser but I am still just a Sky customer

Sky Q 2 TB (Silver)Box, 2 Mini boxes since June 2016, all connected by wifi
Sky Broadband Hub/SR203, Sky Ultrafast broadband
Ultimate on Demand, Q Experience/UHD, Sky Sports, Sky Cinema
LG 49SJ 810 V UHD TV, Google Pixel 7 Pro mobile
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