Sky Q box won’t turn on

[Deevsy]

Just the blue light in the Q keeps spinning 

[Chodley]

Have you pulled the power?

[Deevsy]

Yes pulled the power but still nothing it won't turn on every time I turn it back on just a blue Q nothing else

[Lisa-P1987]

Thanks for escalating this. We’ve sent @Deevsy an invite to chat.

[Lisa-P1987]

We are still looking to help you @Deevsy . If you need our support let us know and we can re-escalate to our chat team. Your invite has been closed now. Thanks

[Deevsy]

Yes could you please still help as I'm without any television 

[Lisa-P1987]

Thanks for escalating this. We’ve sent @Deevsy another invite to chat.

[Mr+Flibbles+86]

We are still looking to help you. If you need our support let us know and we can re-escalate to our chat team. Your invite has been closed now. Thanks