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Discussion topic: Sky Q box won’t turn on

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This message was authored by Deevsy This message was authored by: Deevsy

Sky Q box won’t turn on

Just the blue light in the Q keeps spinning 

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This message was authored by Chodley This message was authored by: Chodley

Re: Sky Q box won’t turn on

Posted by a Superuser, not a Sky employee. Find out more

Have you pulled the power?

Deevsy
Topic Author
This message was authored by Deevsy This message was authored by: Deevsy

Re: Sky Q box won’t turn on

Yes pulled the power but still nothing it won't turn on every time I turn it back on just a blue Q nothing else

This message was authored by Lisa-P1987 This message was authored by: Lisa-P1987

Re: Sky Q box won’t turn on

Posted by a Sky employee

Thanks for escalating this. We’ve sent @Deevsy an invite to chat.

Thanks

Lisa - Sky Tech Team Expert
This message was authored by Lisa-P1987 This message was authored by: Lisa-P1987

Re: Sky Q box won’t turn on

Posted by a Sky employee

We are still looking to help you @Deevsy . If you need our support let us know and we can re-escalate to our chat team. Your invite has been closed now. Thanks

Thanks

Lisa - Sky Tech Team Expert
Deevsy
Topic Author
This message was authored by Deevsy This message was authored by: Deevsy

Re: Sky Q box won’t turn on

Yes could you please still help as I'm without any television 

This message was authored by Lisa-P1987 This message was authored by: Lisa-P1987

Re: Sky Q box won’t turn on

Posted by a Sky employee

Thanks for escalating this. We’ve sent @Deevsy another invite to chat.

Thanks

Lisa - Sky Tech Team Expert
This message was authored by Mr+Flibbles+86 This message was authored by: Mr+Flibbles+86

Re: Sky Q box won’t turn on

Posted by a Sky employee

We are still looking to help you. If you need our support let us know and we can re-escalate to our chat team. Your invite has been closed now. Thanks

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