Discussion topic: Sky Q box won't power off.
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Message posted on 21 Oct 2025 01:46 PM
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Sky Q box won't power off.
When I try to switch Sky off, it won't switch off with the Sky remote only with my TV remote and only ever goes into standby. My hubby detedts Sky and id frustrated that when he switches the TV on it defaults to Sky not terrestrial TV. I've done a reset switching off at the mains for 30 seconds, no joy, I've changed the batteries in the remote and pressed 7 & 9 and also 1 & 3 and everything says its ok but still won't switch off ie get a red light instead of amber. Help please.
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Message posted on 21 Oct 2025 02:22 PM
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Re: Sky Q box won't power off.
Hi @Bracken29 Amber light is off (Standby). A red light is only when it is in a deep sleep (02:30am - 05:30am).
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