Discussion topic: Sky Q box won't do anything until rebooted from the plug , then works fine until next day

This message was authored by: Douglas+i · ‎25 May 2023

Sky box freezes and won't turn on off nothing , unplug from wall then works fine till the next day and it's doing it again .

This message was authored by: Lisa-P1987 · ‎26 May 2023

Hi there @Douglas+i , I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

Thanks

Lisa - Sky Tech Team Expert

This message was authored by: Addie15 · ‎28 May 2023

Update-We are closing this invite now as we have no received a response within 48 hours. If you still need help, please let us know so we can re-escalate this for you. Thanks.

Discussion topic: Sky Q box won't do anything until rebooted from the plug , then works fine until next day

Sky Q box won't do anything until rebooted from the plug , then works fine until next day

All Replies

Re: Sky Q box won't do anything until rebooted from the plug , then works fine until next day

Re: Sky Q box won't do anything until rebooted from the plug , then works fine until next day

Was this discussion not helpful?

Search Sky Community

Start a new discussion