Sky Q box whirring and not turning on

[Rmgriff]

I've rebooted a few times but it continues to whirr and beep and doesn't turn on

[oldfella]

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@Rmgriff wrote:

I've rebooted a few times but it continues to whirr and beep and doesn't turn on

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Hi @Rmgriff 

Have you tried switching the Q box  on using the Standby button on the front right of the box  (the Amber led)?

If this brings the Q box on

Try completly resetting your Bluetooth remote.
Press and hold 7 & 9 together on the remote until it’s led flashes four times.
Then make sure that you are pointing your remote at the Q box and press 1 & 3 together until the led flashes and follow onscreen instructions to re- pair.