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Discussion topic: Sky Q box switches itself off randomly sometimes only after a few minutes

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This message was authored by: PapaD1

Sky Q box switches itself off randomly sometimes only after a few minutes

The picture on my tv goes off but the Q box is still on . Is there a standby type button that's causing this? It's frustrating as we have to then turn the tv off and on again and sometimes turn the sky Q off and on again to get the home sky page 

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This message was authored by: mikealanr

Re: Sky Q box switches itself off randomly sometimes only after a few minutes

Posted by a Superuser, not a Sky employee. Find out more

Hi @PapaD1 

 

You have posted in the Sky Glass section of the community. You will have more joy over on the Q board. Hopefully a moderator will move it. 

 

MikeAlanR

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55" Gen 2 Sky Glass atlantic blue, 65” Sky Glass ocean blue, Sky Live, 4 streaming pucks and EE FTTP Busiest Home (circa 1.6 Gbps download). Sky SoundBox. Former Sky Q, Sky+ HD and Sky+ customer. Sky Mobile Customer.

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This message was authored by: PapaD1

Re: Sky Q box switches itself off randomly sometimes only after a few minutes

Thanks, hopefully they will 

This message was authored by: Daniel0210

Re: Sky Q box switches itself off randomly sometimes only after a few minutes

Posted by a Superuser, not a Sky employee. Find out more

@PapaD1 

Moved. 


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