4

This discussion topic has been answered Discussion topic: Sky Q box, orange light on standby, but works

Reply
This message was authored by: Foxhole

Sky Q box, orange light on standby, but works

Hi all,

 

I had Sky Q installed yesterday (Sky broadband last week), I noticed that the light goes orange when on standby but turns on (goes green) and seems to work fine, is this normal? I thought the light should go red when in standby.

 

I've seen a lot of posts about the light being orange and not turning on or suggesting there is a problem with the equipment, so just a bit concerned.

 

Any help is appreciated.

 

Thanks.


Best Answers
This message was authored by: Chodley Answer

Re: Sky Q box, orange light on standby, but works

Posted by a Superuser, not a Sky employee. Find out more

orange is normal in standby.

View this Answer within the discussion

Did this answer not help you?

Reply

All Replies

This message was authored by: Chodley Answer

Re: Sky Q box, orange light on standby, but works

Posted by a Superuser, not a Sky employee. Find out more

orange is normal in standby.

Did this answer not help you?

Avatar for Foxhole
Level 1 icon
Topic Author
This message was authored by: Foxhole

Re: Sky Q box, orange light on standby, but works

Thanks for confirming. When I got up this morning it had gone red, I assume it goes into a deeper power saving mode or something?

This message was authored by: Chodley

Re: Sky Q box, orange light on standby, but works

Posted by a Superuser, not a Sky employee. Find out more

Yeah between 2:45 and 5ish usually.

Avatar for Foxhole
Level 1 icon
Topic Author
This message was authored by: Foxhole

Re: Sky Q box, orange light on standby, but works

Brilliant, thank you

Reply