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Discussion topic: Sky Q box not working - only showing a black screen
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This message was authored by: Dominic7173
Message posted on 29 Jan 2025 07:59 PM
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Sky Q box not working - only showing a black screen
We can't get to the TV guide to warch TV. The screen is back. Green light is showing on the box, and the other apps work e.g Netflix etc
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This message was authored by: MightyQuinn
Posted by a Superuser, not a Sky employee.
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Message posted on 29 Jan 2025 08:11 PM
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Re: Sky Q box not working - only showing a black screen
Hi @Dominic7173 Have you tried a power reboot? Switch it off at the mains, wait 30 seconds and then switch it back on.
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