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Discussion topic: Sky Q box not working - only showing a black screen

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This message was authored by: Dominic7173

Sky Q box not working - only showing a black screen

We can't get to the TV guide to warch TV. The screen is back.  Green  light is showing on the box, and the other apps work e.g Netflix etc 

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This message was authored by: MightyQuinn

Re: Sky Q box not working - only showing a black screen

Posted by a Superuser, not a Sky employee. Find out more

Hi @Dominic7173   Have you tried a power reboot? Switch it off at the mains, wait 30 seconds and then switch it back on.

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