This discussion topic has been answered Discussion topic: Sky Q box not switching on
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Message posted on 07 Apr 2024 02:53 PM
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Message posted on 07 Apr 2024 03:13 PM - last edited: 07 Apr 2024 03:14 PM
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@LittleMum24 wrote:
My SkyQ main box will not switch on with the remote. The mini box is working and I have checked all the wires at the back are connected. I have changes the batteries in the remote. Still not switching on. Any suggestions?
@LittleMum24 Have you tried rebooting your main Q box ie
putting your box into Standby then switching it off at the wall for 30 seconds
switch it back on then follow the on screen instructions
then
Try resetting your remote.
Press the buttons 7 & 9 together on the remote until it’s led flashes four times.
Then press 1 & 3 together until the led flashes twice then follow onscreen instructions to repair the remote.
I may be a Sky Superuser but I am still just a Sky customer
Sky Q 2 TB (Silver)Box, 2 Mini boxes since June 2016, all connected by wifi
Sky Broadband Hub/SR203, Sky Ultrafast broadband
Ultimate on Demand, Q Experience/UHD, Sky Sports, Sky Cinema
LG 49SJ 810 V UHD TV, Google Pixel 7 Pro mobile
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Message posted on 07 Apr 2024 03:13 PM - last edited: 07 Apr 2024 03:14 PM
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@LittleMum24 wrote:
My SkyQ main box will not switch on with the remote. The mini box is working and I have checked all the wires at the back are connected. I have changes the batteries in the remote. Still not switching on. Any suggestions?
@LittleMum24 Have you tried rebooting your main Q box ie
putting your box into Standby then switching it off at the wall for 30 seconds
switch it back on then follow the on screen instructions
then
Try resetting your remote.
Press the buttons 7 & 9 together on the remote until it’s led flashes four times.
Then press 1 & 3 together until the led flashes twice then follow onscreen instructions to repair the remote.
I may be a Sky Superuser but I am still just a Sky customer
Sky Q 2 TB (Silver)Box, 2 Mini boxes since June 2016, all connected by wifi
Sky Broadband Hub/SR203, Sky Ultrafast broadband
Ultimate on Demand, Q Experience/UHD, Sky Sports, Sky Cinema
LG 49SJ 810 V UHD TV, Google Pixel 7 Pro mobile
Message posted on 07 Apr 2024 03:40 PM
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Re: Sky Q box not switching on
Hi @Laing1
Followed the instructions to reboot the SkyQ box and success. Thanks
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