24 Dec 2024 03:06 PM
I have a sky Q box when I go to record it has the two green arrows to show it is going to record all episodes but when I check the next episode it is not selected to record, it has happened a few times but seems only lately it has been doing this. Does anyone have any idea why this is please? Thanks
24 Dec 2024 04:06 PM
Posted by a Superuser, not a Sky employee. Find out moreHi @Rocky27 I've escalated your question to support so look out for a chat icon appearing onscreen as you'll need to click on this to enter the chat.
24 Dec 2024 04:06 PM
Posted by a Superuser, not a Sky employee. Find out moreHi @Rocky27 I've escalated your question to support so look out for a chat icon appearing onscreen as you'll need to click on this to enter the chat.
24 Dec 2024 04:08 PM
Posted by a Superuser, not a Sky employee. Find out moreThe Escalation process is closing down in a couple of hours so if there is no invite sent it'll be Friday morning before one is sent.
24 Dec 2024 05:21 PM
I gather nobody has a answer?
24 Dec 2024 05:27 PM
Posted by a Superuser, not a Sky employee. Find out morehi @Rocky27
Is it defiintely not recording the next episodes or just not showing in the Guide/scheduled. list.
On SKY Q only the next episode to be recorded is marked & when that episode starts recording & only then will the following episode be marked and shown in the scheduled list
24 Dec 2024 05:38 PM
Posted by a Superuser, not a Sky employee. Find out moreIs the programme one where it's repeated at 'silly o'clock' overnight a few days later and the series link is actually picking that one up so you'll get two recordings of the same episode? The series Fire Country was an example of that.
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