20 Nov 2023 05:15 PM
Sky box not connecting to jurassic fibre router . No problems at all until outage a few days ago. All other devices successfully reconnected bar sky. Tried hard resets soft resets all no use.
21 Nov 2023 09:06 AMPosted by a Sky employee
Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.
Just look out for the colourful bubble to start the conversation.
Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147
23 Nov 2023 10:05 AMPosted by a Sky employee
We are still looking to help you @totaly+hacked+55 . If you need our support let us know and we can re-escalate to our chat team. Your invite has been closed now. Thanks
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