Sky Q box not been working very well for a week now. Very slow to change channel amor do anything!

[Amdys]

Sky q box feeling like it's had a bad software install.  Very slow and can take 2 mins for channel to appear on screen.  Been like this for 7days and have restarted multiple times.

[Greenfingers001]

invHi there @Amdys , I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

[Tom-W19]

Hi @Amdys 

A private chat was started but there was no response within 48 hours so it has automatically closed.

If you still need help with this please let us know by posting on the forum again and we will get it escalated through to us.