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Discussion topic: Sky Q box keeps on losing scheduled recordings

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This message was authored by AVB This message was authored by: AVB

Sky Q box keeps on losing scheduled recordings

I noticed that my box wasn't recording programmes I was expecting it to. Then found that all scheduled recordings had been deleted. This has happened twice recently. 

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This message was authored by oldfella This message was authored by: oldfella

Re: Sky Q box keeps on losing scheduled recordings

Posted by a Superuser, not a Sky employee. Find out more

@AVB wrote:

I noticed that my box wasn't recording programmes I was expecting it to. Then found that all scheduled recordings had been deleted. This has happened twice recently. 


Hi @AVB 

What is your Disk space?

AVB
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This message was authored by AVB This message was authored by: AVB

Re: Sky Q box keeps on losing scheduled recordings

43% used

This message was authored by DerekR This message was authored by: DerekR

Re: Sky Q box keeps on losing scheduled recordings

I am having the same issue.

Last night, it failed to record a series linked program, so I checked the schedule, and to my surprise, it was completely empty. All series linked programs have gone.

I checked the previous program recording, and they show an active series link.

I added the recordings again and checked again the following night, and again, the schedule is empty.

 

This message was authored by Margoross This message was authored by: Margoross

Re: Sky Q box keeps on losing scheduled recordings

I'm in the same boat. Did you resolve the issue?

This message was authored by DerekR This message was authored by: DerekR

Re: Sky Q box keeps on losing scheduled recordings

Yes. It was a while ago,

I think I followed some advice to do with enable standby modes on my main sky q box and all my small boxes.

Then turn off the power to all boxes.

I left them powered off for 10 minutes.

I powered up the main sky q box.

Then I powered up the mini boxes.

My previously scheduled recordings were not restored and I had choose them again.

I also deleted many recordings to free up disk space as mine was above 90%.

I think that was everything I did.

I hope this helps, good luck.

I haven't had a problem since.

 

This message was authored by Margoross This message was authored by: Margoross

Re: Sky Q box keeps on losing scheduled recordings

Thanks for replying. I'll check that out though either way only 36% used seems unlikely that's the issue. 

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