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Discussion topic: Sky Q box keeps going into standby and doesn't respond to power switch on hand set

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This message was authored by PaulineM63 This message was authored by: PaulineM63

Sky Q box keeps going into standby and doesn't respond to power switch on hand set

My Qbox keeps reverting to stanby when the TV is switched off. and doesn't respond when pressing the power button the sky remote.  I have turned all the standby preference settings to off.  I only only way to get the box to switch in is to tuen the power on/off, which is a real pain.  What is the fix for this?

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This message was authored by Anonymous This message was authored by: Anonymous

Re: Sky Q box keeps going into standby and doesn't respond to power switch on hand set

I would change the standby settings to ACTIVE for the main Sky box and also for any additional mini boxes.

 

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