Sky Q box keeps freezing and won't turn on, have to keep unplugging and rebooting. I have had to do

[Mick1947]

Sky Q box won't turn on and I have to keep unplugging it and rebooting. Had to do it several times in last 3 weeks. Also can no longer set remote recordings.

[Tom-W19]

Hi @Mick1947 

Your post has been escalated to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the chat bubble to start the conversation.

Here's more information on how Community Messaging works - https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

[Mick1947]

Hi, can you help with this problem please