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Discussion topic: Sky Q box is stuck the blue menu after I tried to put volume on the remote.con

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This message was authored by 1234+weekender This message was authored by: 1234+weekender

Sky Q box is stuck the blue menu after I tried to put volume on the remote.con

Was trying to put the volume control of my Sky Q on my remote ,I pressed 1 & 3 buttons and now my Q box is stuck on the blue menu page and I can't change it .


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This message was authored by MightyQuinn This message was authored by: MightyQuinn Answer

Re: Sky Q box is stuck the blue menu after I tried to put volume on the remote.con

Posted by a Superuser, not a Sky employee. Find out more

Hi @1234+weekender   I would reset the remote to IR mode (line of sight) by holding down 7 & 9 until the led flashes 4 times. If necessary, power reboot the Sky Q box.

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This message was authored by MightyQuinn This message was authored by: MightyQuinn Answer

Re: Sky Q box is stuck the blue menu after I tried to put volume on the remote.con

Posted by a Superuser, not a Sky employee. Find out more

Hi @1234+weekender   I would reset the remote to IR mode (line of sight) by holding down 7 & 9 until the led flashes 4 times. If necessary, power reboot the Sky Q box.

1234+weekender
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This message was authored by 1234+weekender This message was authored by: 1234+weekender

Re: Sky Q box is stuck the blue menu after I tried to put volume on the remote.con

Hi Mighty Quinn,

Problem solved thanks for the help.

1234+weekender
Topic Author
This message was authored by 1234+weekender This message was authored by: 1234+weekender

Re: Sky Q box is stuck the blue menu after I tried to put volume on the remote.con

Thanks for your help Mighty Quinn problem solved

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