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Discussion topic: Sky Q box has been playing up for weeks

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SL96
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This message was authored by SL96 This message was authored by: SL96

Sky Q box has been playing up for weeks

‎31 Oct 2024 11:53 PM

Our Sky Q box is really frustrating, not turning on most days bow, volume going off or screen turning off randomly. On a weekly basis, channels/recordings and all Apps disappear due to problem reading Viewing Card. All this means we're having to reboot the Q box every day now. 

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Chodley
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This message was authored by Chodley This message was authored by: Chodley

Re: Sky Q box has been playing up for weeks

‎01 Nov 2024 06:27 AM

Posted by a Superuser, not a Sky employee. Find out more

Go through the troubleshooter on aky.com and get it replaced

 

don't leave your viewing card in the old box

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