11 Dec 2024 04:16 PM
Hi,
I have trouble with my 2.4ghz internet conntection so currently my Sky Q box is connected to my mini box via the ADSL socket at the rear. The main Sky Q was connected to my router via wifi.
I am now looking to wire my router to my SKY Q box and then onto the mini box. Can I put an ADSL splitter into my SKQ box so it will handle my internet incoming and out coming to my mini box?
Thniking something like this...
11 Dec 2024 04:22 PM
Posted by a Superuser, not a Sky employee. Find out more
@Gavlaar13 wrote:
Hi,
I have trouble with my 2.4ghz internet conntection so currently my Sky Q box is connected to my mini box via the ADSL socket at the rear. The main Sky Q was connected to my router via wifi.
I am now looking to wire my router to my SKY Q box and then onto the mini box. Can I put an ADSL splitter into my SKQ box so it will handle my internet incoming and out coming to my mini box?
Thniking something like this...
hi @Gavlaar13
You should use an unmanaged network Switch - splitters in Network terms do something else.
They have multiple sockets and you just plug the leads from the boxes into any socket
11 Dec 2024 04:30 PM - last edited: 11 Dec 2024 04:31 PM
Posted by a Superuser, not a Sky employee. Find out more
@Gavlaar13 wrote:
Hi,
I have trouble with my 2.4ghz internet conntection so currently my Sky Q box is connected to my mini box via the ADSL socket at the rear. The main Sky Q was connected to my router via wifi.
I am now looking to wire my router to my SKY Q box and then onto the mini box. Can I put an ADSL splitter into my SKQ box so it will handle my internet incoming and out coming to my mini box?
Hi @Gavlaar13
Best to use a simple Unmanaged Ethernet switch.
When all boxes are connected by Ethernet to 3rd party (or Sky) broadband you can then switch off all Q box WiFi. Connection can be either directly or via simple unmanaged Ethernet switches.
Start with main Q box and first carry out a Network reset with the Ethernet connected.
Network Reset found in Q box Home - Settings - Setup - Network.
Highlight Status and then select Reset on the right hand side. Select connect wired to non Sky Router (or Sky router if on Sky Broadband). Do not carry out any WPS and just wait for the box to connect. It may take a couple of minutes. If it does not connect there is an issue with the Ethernet connection.
As soon as it connects go immediately into the Q box hidden menu and turn off WiFi.
To enter hidden menu press Home and navigate down to Settings but do not select Settings.
With Settings highlighted press 0 0 1 Select.
Go to Network to turn off both bands of WiFi. Confirm before exit.
Repeat the network reset on any minis in the Mini Home menu with the Ethernet connected. Again do not do any WPS and just wait for it to connect.
Once it is connected go immediately into the mini hidden menu (same procedure as above) and turn off both bands of WiFi. Confirm before exit.
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