@Pennypup3 wrote:
how do I get urgent engineer help.
Subscription television is not 'urgent'.
You'll need to report the issue to Sky, and they'll probably want to swap out either the card, the main Q box or both: this isn't likely to be something an 'engineer' can do anything about
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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
