Sky Q box crashing & box fan spinning loudly - EE Broadband

[Pete-max]

Hi wadinga

I have checked it (with cable out) Status : connected. Network name EE- j8..... connected to broadband router ✔️ connected to Internet ✔️

Hope this helps 🤞

[wadinga]

Hi TimmyBGood,

Just a shame the EE Smart Hub Plus doesn't play as nicely with the Sky Q as your BT SmartHub 2 apparently does. Our BT Business Hub was fine with Q box for two years before we switched to their domestic service. We got "sorry you're leaving us" letters from BT (Business) and BTW "send your hub back". Wish we'd hung on to it!

All the best

wadinga

[wadinga]

Hi Pete,

Yes kind of. Did you enter the Network name for wireless connection or did the Sky Q box just find it having had it for Ethernet? My network name is a generic Skybox 123 or similar because it has not fully interogated the hub. Other users have this as well. 

All the best

wadinga