Sky Q
7

Discussion topic: Sky Q box but I don’t have ITVX app

Reply
Answered - Go to Answer
Gabskzibrntrb
What's this?
This message was authored by Gabskzibrntrb This message was authored by: Gabskzibrntrb

Sky Q box but I don’t have ITVX app

‎14 Apr 2023 09:54 PM

How do I get the ITVX app on my Sky Q box?

Report post
Post 1 of 8
2,259 Views
Reply
0 Likes
View answer in the context of this discussion

Best Answers
Dallen9798
What's this?
This message was authored by Dallen9798 This message was authored by: Dallen9798 Answer

Re: Sky Q box but I don’t have ITVX app

‎15 Apr 2023 08:34 AM

@Gabskzibrntrb What software version is your Q box on?

 

Press the home button, go to settings, system info, then you will see your software version.

 

If you don't see Q210.000.6.03L please follow these steps

 

https://www.sky.com/help/expert/articles/updating-sky-box-software-sky-q

--------------------------------------------------
My views are my own and I will assist where possible.

Sky Q 2TB UHD, 2X Mini Box, Sky BB UF1, Booster 4

I am just a customer, If I've got something wrong feel free to tell me, If I've something right mark it as an answer

View this Answer within the discussion

Report post
Post 5 of 8
2,221 Views
Reply

Did this answer not help you?

Reply

All Replies

Stephen+Mourton
What's this?
This message was authored by Stephen+Mourton This message was authored by: Stephen+Mourton

Re: Sky Q box but I don’t have ITVX app

‎14 Apr 2023 10:05 PM

This might be obvious but have you scrolled down the left hand side list to Apps?

Alternatively go into the Home Screen and scroll down to Apps?

It should be there.

Report post
Post 2 of 8
2,254 Views
Reply
0 Likes
Gabskzibrntrb
What's this?
Topic Author
This message was authored by Gabskzibrntrb This message was authored by: Gabskzibrntrb

Re: Sky Q box but I don’t have ITVX app

‎14 Apr 2023 10:13 PM

I have gone through the Home Screen and also on the left hand side under apps but I don't have ITVX, I have also used the tips to refresh my apps but still nothing. How do I get it?

Report post
Post 3 of 8
2,248 Views
Reply
0 Likes
Doc5907
What's this?
Superuser
This message was authored by Doc5907 This message was authored by: Doc5907

Re: Sky Q box but I don’t have ITVX app

‎14 Apr 2023 10:35 PM

Posted by a Superuser, not a Sky employee. Find out more

@Gabskzibrntrb 

Try saying "ITV x" into the voice controls

....................................................................................................................
Sky Q 1TB UHD
LG TV
Sky Mobile
Sky Max Full Fibre 500 broadband
Report post
Post 4 of 8
2,243 Views
Reply
Dallen9798
What's this?
This message was authored by Dallen9798 This message was authored by: Dallen9798 Answer

Re: Sky Q box but I don’t have ITVX app

‎15 Apr 2023 08:34 AM

@Gabskzibrntrb What software version is your Q box on?

 

Press the home button, go to settings, system info, then you will see your software version.

 

If you don't see Q210.000.6.03L please follow these steps

 

https://www.sky.com/help/expert/articles/updating-sky-box-software-sky-q

--------------------------------------------------
My views are my own and I will assist where possible.

Sky Q 2TB UHD, 2X Mini Box, Sky BB UF1, Booster 4

I am just a customer, If I've got something wrong feel free to tell me, If I've something right mark it as an answer
Report post
Post 5 of 8
2,222 Views
Reply

Did this answer not help you?

Gabskzibrntrb
What's this?
Topic Author
This message was authored by Gabskzibrntrb This message was authored by: Gabskzibrntrb

Re: Sky Q box but I don’t have ITVX app

‎15 Apr 2023 10:37 PM

This worked! Thank you.

Report post
Post 6 of 8
2,193 Views
Reply
0 Likes
Invisiblename
What's this?
Superuser
This message was authored by Invisiblename This message was authored by: Invisiblename

Re: Sky Q box but I don’t have ITVX app

‎16 Apr 2023 07:45 AM

Posted by a Superuser, not a Sky employee. Find out more
@Gabskzibrntrb wrote:

This worked! Thank you.

What worked? There are several suggestions in this thread

I am just another Sky customer!
Report post
Post 7 of 8
2,177 Views
Reply
0 Likes
Gabskzibrntrb
What's this?
Topic Author
This message was authored by Gabskzibrntrb This message was authored by: Gabskzibrntrb

Re: Sky Q box but I don’t have ITVX app

‎16 Apr 2023 06:10 PM

I clicked to reply to Dallen, upgrading the software worked.

Report post
Post 8 of 8
2,150 Views
Reply
0 Likes
Reply

Was this discussion not helpful?

No problem. Browse or search to find help, or start a new discussion on Community.

Search Sky Community

linear-search Created with Sketch. Search

Start a new discussion

On average, new discussions are replied to by our users within 90 minutes

New Discussion