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Discussion topic: Sky Q box but I don’t have ITVX app

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Gabskzibrntrb
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Sky Q box but I don’t have ITVX app

‎14 Apr 2023 09:54 PM

How do I get the ITVX app on my Sky Q box?

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Dallen9798
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Re: Sky Q box but I don’t have ITVX app

‎15 Apr 2023 08:34 AM

@Gabskzibrntrb What software version is your Q box on?

 

Press the home button, go to settings, system info, then you will see your software version.

 

If you don't see Q210.000.6.03L please follow these steps

 

https://www.sky.com/help/expert/articles/updating-sky-box-software-sky-q

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My views are my own and I will assist where possible.

Sky Q 2TB UHD, 2X Mini Box, Sky BB UF1, Booster 4

I am just a customer, If I've got something wrong feel free to tell me, If I've something right mark it as an answer

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Stephen+Mourton
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Re: Sky Q box but I don’t have ITVX app

‎14 Apr 2023 10:05 PM

This might be obvious but have you scrolled down the left hand side list to Apps?

Alternatively go into the Home Screen and scroll down to Apps?

It should be there.

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Gabskzibrntrb
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Re: Sky Q box but I don’t have ITVX app

‎14 Apr 2023 10:13 PM

I have gone through the Home Screen and also on the left hand side under apps but I don't have ITVX, I have also used the tips to refresh my apps but still nothing. How do I get it?

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Doc5907
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Re: Sky Q box but I don’t have ITVX app

‎14 Apr 2023 10:35 PM

Posted by a Superuser, not a Sky employee. Find out more

@Gabskzibrntrb 

Try saying "ITV x" into the voice controls

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Dallen9798
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Re: Sky Q box but I don’t have ITVX app

‎15 Apr 2023 08:34 AM

@Gabskzibrntrb What software version is your Q box on?

 

Press the home button, go to settings, system info, then you will see your software version.

 

If you don't see Q210.000.6.03L please follow these steps

 

https://www.sky.com/help/expert/articles/updating-sky-box-software-sky-q

--------------------------------------------------
My views are my own and I will assist where possible.

Sky Q 2TB UHD, 2X Mini Box, Sky BB UF1, Booster 4

I am just a customer, If I've got something wrong feel free to tell me, If I've something right mark it as an answer
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Gabskzibrntrb
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Re: Sky Q box but I don’t have ITVX app

‎15 Apr 2023 10:37 PM

This worked! Thank you.

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Invisiblename
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Re: Sky Q box but I don’t have ITVX app

‎16 Apr 2023 07:45 AM

Posted by a Superuser, not a Sky employee. Find out more
@Gabskzibrntrb wrote:

This worked! Thank you.

What worked? There are several suggestions in this thread

I am just another Sky customer!
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Gabskzibrntrb
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Re: Sky Q box but I don’t have ITVX app

‎16 Apr 2023 06:10 PM

I clicked to reply to Dallen, upgrading the software worked.

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