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Discussion topic: Sky Q box but I don’t have ITVX app

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This message was authored by Gabskzibrntrb This message was authored by: Gabskzibrntrb

Sky Q box but I don’t have ITVX app

How do I get the ITVX app on my Sky Q box?


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This message was authored by Dallen9798 This message was authored by: Dallen9798 Answer

Re: Sky Q box but I don’t have ITVX app

@Gabskzibrntrb What software version is your Q box on?

 

Press the home button, go to settings, system info, then you will see your software version.

 

If you don't see Q210.000.6.03L please follow these steps

 

https://www.sky.com/help/expert/articles/updating-sky-box-software-sky-q

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My views are my own and I will assist where possible.

Sky Q 2TB UHD, 2X Mini Box, Sky BB UF1, Booster 4

I am just a customer, If I've got something wrong feel free to tell me, If I've something right mark it as an answer

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This message was authored by Stephen+Mourton This message was authored by: Stephen+Mourton

Re: Sky Q box but I don’t have ITVX app

This might be obvious but have you scrolled down the left hand side list to Apps?

Alternatively go into the Home Screen and scroll down to Apps?

It should be there.

Gabskzibrntrb
Topic Author
This message was authored by Gabskzibrntrb This message was authored by: Gabskzibrntrb

Re: Sky Q box but I don’t have ITVX app

I have gone through the Home Screen and also on the left hand side under apps but I don't have ITVX, I have also used the tips to refresh my apps but still nothing. How do I get it?

This message was authored by Doc5907 This message was authored by: Doc5907

Re: Sky Q box but I don’t have ITVX app

Posted by a Superuser, not a Sky employee. Find out more

@Gabskzibrntrb 

Try saying "ITV x" into the voice controls

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Sky Q 1TB UHD
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This message was authored by Dallen9798 This message was authored by: Dallen9798 Answer

Re: Sky Q box but I don’t have ITVX app

@Gabskzibrntrb What software version is your Q box on?

 

Press the home button, go to settings, system info, then you will see your software version.

 

If you don't see Q210.000.6.03L please follow these steps

 

https://www.sky.com/help/expert/articles/updating-sky-box-software-sky-q

--------------------------------------------------
My views are my own and I will assist where possible.

Sky Q 2TB UHD, 2X Mini Box, Sky BB UF1, Booster 4

I am just a customer, If I've got something wrong feel free to tell me, If I've something right mark it as an answer
Gabskzibrntrb
Topic Author
This message was authored by Gabskzibrntrb This message was authored by: Gabskzibrntrb

Re: Sky Q box but I don’t have ITVX app

This worked! Thank you.

This message was authored by Invisiblename This message was authored by: Invisiblename

Re: Sky Q box but I don’t have ITVX app

Posted by a Superuser, not a Sky employee. Find out more

@Gabskzibrntrb wrote:

This worked! Thank you.


What worked? There are several suggestions in this thread

I am just another Sky customer!
Gabskzibrntrb
Topic Author
This message was authored by Gabskzibrntrb This message was authored by: Gabskzibrntrb

Re: Sky Q box but I don’t have ITVX app

I clicked to reply to Dallen, upgrading the software worked.

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