Discussion topic: Sky Q boosters making broadband drop

This message was authored by: TerryC57 · ‎12 Nov 2024

changed broadband providers and now despite numerous attempts including disabling the boosters which stops the broadband dropping but then the mini boxes cant reach the main box. is there a fix for this. I have tried the four step connection guide and it always fails to get the IP address, thanks

Terry

This message was authored by: Laing1 · ‎12 Nov 2024

@TerryC57 wrote:

changed broadband providers and now despite numerous attempts including disabling the boosters which stops the broadband dropping but then the mini boxes cant reach the main box. is there a fix for this. I have tried the four step connection guide and it always fails to get the IP address, thanks

Terry

@TerryC57 who was your previous broadband provider and who is your new provider

I may be a Sky Superuser but I am still just a Sky customer

Sky Q 2 TB (Silver)Box, 2 Mini boxes since June 2016, all connected by wifi
Sky Broadband Hub/SR203, Sky Ultrafast broadband
Ultimate on Demand, Q Experience/UHD, Sky Sports, Sky Cinema
LG 49SJ 810 V UHD TV, Google Pixel 7 Pro mobile

This message was authored by: TerryC57 · ‎13 Nov 2024

Eir was, now Vodafone, thanks. it seems as soon as i plug the booster into the router, t starts interfering with the signal and dropping

This message was authored by: TerryC57 · ‎14 Nov 2024

would appreciate a reply, no Sky Q for a week now, may have to get rid of it

Discussion topic: Sky Q boosters making broadband drop

Sky Q boosters making broadband drop

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