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Discussion topic: Sky Q awful to use

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This message was authored by: Markwhatever1

Re: Sky Q awful to use

Let's face it it's complete junk and Pepe only subscribe to sky because Virgin is even worse!

This message was authored by: PandJ2020

Re: Sky Q awful to use

Posted by a Superuser, not a Sky employee. Find out more

@Markwhatever1 wrote:

Let's face it it's complete junk and Pepe only subscribe to sky because Virgin is even worse!


Who's Pepe?

I am just another Sky customer and my views are my own even if you don't like the answers
This message was authored by: Daniel0210

Re: Sky Q awful to use

Posted by a Superuser, not a Sky employee. Find out more

@Markwhatever1 wrote:

Let's face it it's complete junk 


@Markwhatever1 

You're entitled to your opinion and you've already stated you cancelled last year. Others will strongly disagree with your view so perhaps let them decide for themselves. 


▪️I AM NOT A SKY EMPLOYEE ▪️
NOTE: I only provide help on the forum boards so Direct Messaging is switched off

▪️
Sky customer since 2001
with:
Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)
This message was authored by: treewitch

Re: Sky Q awful to use

Two years ago we tried Q and switched back to hd+ after a couple of days because the UI was so awful. 

We just made the switch to q again and after six weeks I still want to hurl the q box out of the window. [removed]

No reminders, no ability to start a recording at a time of your choice, recording doesn't always work. 

I don't want to talk to a piece of plastic to find a programme. HD+ was intuitive, q is anything but. 

I trying to find a valid reason for them to let me pair my card back to my hd box......

 

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This message was authored by: treewitch

Re: Sky Q awful to use

And don't start me on the remote.....

This message was authored by: Daniel0210

Re: Sky Q awful to use

Posted by a Superuser, not a Sky employee. Find out more

@treewitch wrote:

I trying to find a valid reason for them to let me pair my card back to my hd box......

 

Moderator Actions: Removed inappropriate comments


@treewitch 

That won't happen. Sky no longer allow new Sky+ / Sky+HD subscriptions.


▪️I AM NOT A SKY EMPLOYEE ▪️
NOTE: I only provide help on the forum boards so Direct Messaging is switched off

▪️
Sky customer since 2001
with:
Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)
This message was authored by: Markwhatever1

Re: Sky Q awful to use

Two years without Sky Q and I don't regret it in the slightest. Have saved a fortune 😁

This message was authored by: treewitch

Re: Sky Q awful to use

I've been on chat for quite a while tonight with a support agent. They tried, I tried.

Used the installer menu but yes, the card paired to the box easily enough, I could watch every channel on my subscription on the HD box and record but what I could NOT do, was use on demand. Nothing from the sky channels but I could download BBC. Go figure that. I could also set a recording to start and it did start.

So, you can pair but not use on demand.

 

The agent suggested a couple of times that I'd contact a satelitte installer as they would be able to help but he did not say exactly how.

 

This message was authored by: TimmyBGood

Re: Sky Q awful to use

Posted by a Superuser, not a Sky employee. Find out more

@treewitch wrote:

 Nothing from the sky channels but I could download BBC. Go figure that. 


Presumably because accessing on-demand content from the BBC doesn't require any form of subscription verification.

* * * * * * *

Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
This message was authored by: HeathHayle

Re: Sky Q awful to use

@treewitchI never post on the sky Q forums because I dont like Q and dont want anything to do with it lol but your post caught my eye may I ask why on earth did you try sky Q again was it hoping it had got better? also finding it interesting that you can pair up your viewing card to a sky+HD box and it works for channels and recording

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= Sky+ SD boxes x4 (pace bskyb 3100) ===
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This message was authored by: Dodbatchelo

Re: Sky Q awful to use

Been using sky Q for more than two years now and still really hate it, would swap back to  sky plus in a heart beat, sky Q sucks!!!

 

This message was authored by: Daniel0210

Re: Sky Q awful to use

Posted by a Superuser, not a Sky employee. Find out more

@Dodbatchelo wrote:

Totally agree,  the user interface is terrible,  more that two years now and it still frustrates the he'll out of me, so many programs are now pay extra subscription,  I am finally going to cancel  sky after more than twenty years of a product I used to really love,I am done!!!


@Dodbatchelo 

12 months ago you insisted you were going to cancel yet you still have Sky Q! Presumably you were having to see out your minimum term.

 

Now's your chance. Sky have been sending out emails and letters regarding the April 2026 annual price increases.

 

Once yours arrives it contains a number to call if you wish to cancel certain Sky services. You have 30 days to call after receiving the notification. Leaving penalty free only applies to Sky+, Sky Q, and Broadband/Talk.

 

 

 


▪️I AM NOT A SKY EMPLOYEE ▪️
NOTE: I only provide help on the forum boards so Direct Messaging is switched off

▪️
Sky customer since 2001
with:
Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)
This message was authored by: Dodbatchelo

Re: Sky Q awful to use

Basic package in hope they make it better,  use other means of watching 

This message was authored by: PandJ2020

Re: Sky Q awful to use

Posted by a Superuser, not a Sky employee. Find out more

@Dodbatchelo wrote:

Sounds like you are getting paid by sky!!!

 


Who?

I am just another Sky customer and my views are my own even if you don't like the answers
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