Sky Q awful to use

[Chodley]

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@FastEddie1 wrote:

Are there any figures available for the number of people still subscribed with Sky+HD compared to Q & Stream/Glass ?

As long as subscribers are paying and happy, I dont see why Sky cant allow them to continue to watch via an old system, plus let them use a refurbished Sky+ HD box if theirs fails.

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The main reason is doubtless average revenue per user on Q is higher, advertising is more controllable/customisable, and the potential to upsell pay per view stuff via the home page is a revenue driver.

[TimmyBGood]

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@FastEddie1 wrote:

Are there any figures available for the number of people still subscribed with Sky+HD compared to Q & Stream/Glass ?

Nothing recent, but from memory Sky was claiming around 70% take-up of Q several years ago  (before the 2021 launch of Glass/Stream)

Of course even a few percent of twelve million is still a lot of households, and we do know there were still an appreciable number of Sky+ digibox (non-HD) users up to last year otherwise the channel switch-off advertising campaign wouldn't have been necessary.

[FastEddie1]

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@Daniel0210 wrote:

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@FastEddie1 wrote:

plus let them use a refurbished Sky+ HD box if theirs fails.

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@FastEddie1 

That was stopped last year (end of October). 

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I know but my point is why, if people are happier using the old equipment and to pay the same as Sky Q ?

Sky are going to lose customers altogether if they force us to Sky Q and we hate it.

[nigea99]

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@FastEddie1 wrote:

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@Daniel0210 wrote:

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@FastEddie1 wrote:

plus let them use a refurbished Sky+ HD box if theirs fails.

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@FastEddie1 

That was stopped last year (end of October). 

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I know but my point is why, if people are happier using the old equipment and to pay the same as Sky Q ?

Sky are going to lose customers altogether if they force us to Sky Q and we hate it.

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Quite simply SKY seem to be  trying their best to move everyone off SKY HD although they are stopping short of forcing customers to switch (probably whilst they gain income)

Edit : The fairly recent communications to SKY HD customers about lack of future Software upgrades would appear to point to  their intentions 

I am guessing there is some cost to SKY in having to provide the limited support they do provide

They have withdrawn hardware support some time ago and stopping cards to be paired with other boxes is just another step.

I think SKY would actually prefer customers to switch to Glass or Stream which are their strategic products but realise Q may be  better suited for some (especially where broadband is not yet good enough)