Sky Q awful to use

[johmoss12]

No wonder sky are giving sky Q  Boxes     away FREE

They are rubbish...

(removed)

Moderator note: Removed inappropriate language

[PandJ2020]

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@johmoss12 wrote:

No wonder sky are giving sky Q  Boxes     away FREE

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No, they're not.  All Q boxes are loaned for the duration of the subscription and must be returned if you cancel.

[JohnTer]

• Appalling by comparison to Sky +. Once my contract is up, I will most likely cancel. Overpriced and overrated.

[cuke]

I appear to be confused, is this a support website or just for people to moan about their own personal preference?

[Chodley]

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@cuke wrote:

I appear to be confused, is this a support website or just for people to moan about their own personal preference?

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The former almost always end up incorporating some of the latter. I just ignore them.

[TimmyBGood]

What surprises me is numerous posters appear to assume that because Q is new to them, it must be a new platform...

[Julieb3]

Yes it is, Iv had mine 3 days & am going to consider cancelling the whole package phone broadband too, I was pushed into it too, I only phoned reguarding my bill, so if these boxs are not going on for much longer why didn't they phone ME, not happy you can use reminder either. 

[TimmyBGood]

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@Julieb3 wrote:

 if these boxs are not going on for much longer

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The expected remaining lifespan of satellite television in the UK is still longer than the Sky Q two year minimum contract term.

[Chodley]

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@Julieb3 wrote:

Yes it is, Iv had mine 3 days & am going to consider cancelling the whole package phone broadband too, I was pushed into it too, I only phoned reguarding my bill, so if these boxs are not going on for much longer why didn't they phone ME, not happy you can use reminder either. 

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I assume you mean "can't use reminders"?

That one has been done to death on here. Catch up plus the fact everyone has a smartphone in reach 24x7 where they can set a reminder by just asking it kind of mitigates the issue.

[Richardsky1]

Catch up doesn't mitigate the no reminder issue, because you often have to wait until the next day for the programme to be available.  Rubbish for live sport if you miss the start. 

And if using a smartphone is a the way to set reminders, perhaps sky should provide smartphones to all sky q users. 

[TimmyBGood]

@Richardsky1 

It is undoubtedly a design decision which continues to annoy some users, but it's one taken the best part of a decade ago and isn't going to change now.

For context, it's also influenced by the very different topology of the Q platform (where Mini boxes are client devices of the main box) to the previous Sky+ system where each box is an independent receiver with its own tuners.

[Chodley]

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@Richardsky1 wrote:

Catch up doesn't mitigate the no reminder issue, because you often have to wait until the next day for the programme to be available.  Rubbish for live sport if you miss the start. 

And if using a smartphone is a the way to set reminders, perhaps sky should provide smartphones to all sky q users. 

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If they had to provide a smartphone to every Sky Q user who doesn't have one, I imagine it might set them back at least 5 grand.

Agree catchup isn't appropriate for live sport.

[MightyQuinn]

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@Richardsky1 wrote:

Rubbish for live sport if you miss the start. 

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Hi @Richardsky1   Why would want to be reminded of one hour of prattle from overpaid punters?

[Polly+Parrot]

I totally agree. The worst thing is finding what you have recoreded. It used to be so easy. You could see all recordings in a list, you clicked on the recording and could instantly see which episode you were part way watching. Now you have to look at stupid photos of the programme - they all look the same - you cannot see which one is highlighted and finding the episode you want is almost impossible. I used to look at 10 to 15 minutes at a time, but it takes me longer than that now just to find it, and most of the time I can't. It is total  rubbish and I hate it. I so want sky plus back. 

[Polly+Parrot]

I agree. I got a cheap deal but when it ends my contract with sky will end. I now find I watch far less tv as i cannot find what I want easily on this rubbish new system and I find I am better off as a result.