Sky Q and UHD on Samsung Tv Via AV receiver

[Princeygm]

Hi all hope someone can help

I have just purchased a samsung 4K UHD tv 

And am having problems setting sky Q up for UHD 

The Q Box is connected to my Sony AV Receiver via  the ARC HDMI and the receiver is connected to the TV via the ARC Hdmi on TV

My problem is when I go to set up the UHD settings on Q it keeps coming up with the message my tv won't accept UHD 

I'm usually pretty good with this sort of thing and I know I'm probably doing something stupid  can someone point me in the right direction please

[PandJ2020]

Which sony receiver, does it support 4K?

If you're connecting the Q via the receiver then ARC doesn't come into play.  (ARC is for the TV to send audio back to the receiver, such as for inbuilt apps or freeview etc)

[Chodley]

Yeah the Q should not be plugged into the ARC socket on the receiver. The TV should.

[Princeygm · Accepted solution]

Cheers think I'm sorted now 

Connected Q direct to HDMI 1 and via optical to AV receiver 

Then ARC from TV to receiver for all other devices

All seems to be working ok

[Chodley]

You don't need optical

Q to receiver via HDMI is best as long as the receiver can handle 4K. Did you mean hdmi1 on the TV?

But even if you do connect to the TV direct it should send that audio down the ARC connection too.

[PandJ2020]

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@Chodley wrote:

You don't need optical

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Indeed, it cannot send the latest audio formats too...  (e.g. Atmos)