Sky Q and Gigaclear fibre router

[Stevea999]

I have a TV package - Sky Q multiroom, with booster, connected to a Now TV router. I want to replace the router with Gigaclear full fibre to the house, keeping my Sky package exactly as it is now.   Are there any known issues or is it just a straightforward matter of reconnecting Sky to the new router wifi. Any advice from Sky would be appreciated before I go ahead.

Steve

[Jones_The_Cat]

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@Stevea999 wrote:

I have a TV package - Sky Q multiroom, with booster, connected to a Now TV router. I want to replace the router with Gigaclear full fibre to the house, keeping my Sky package exactly as it is now.   Are there any known issues or is it just a straightforward matter of reconnecting Sky to the new router wifi. Any advice from Sky would be appreciated before I go ahead.

Steve

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You should be fine. I just did a quick search of the forum and someone posted about switching to Gigaclear last year:

https://helpforum.sky.com/t5/Sky-Q/Sky-Q-box-not-connecting-to-gigaclear-broadband/m-p/4385866 

[MightyQuinn · Accepted solution]

Hi @Stevea999   I'm using Gigaclear here, zero problems. Was on BT 73 Mbps, now Gigaclear on 512 Mbps. The Sky Q Netflix App check network shows circa 475 Mbps because I am connected via Ethernet. I certainly like the Linksys mx5500 router (Parent & Child which Gigaclear call Smart WiFi). You have full control on channels etc. but remember Sky Q only connects using the 2.4 GHz band so WiFi speed will be much reduced. I would connect the Sky Q box via Ethernet to a child node (normally free for the first 18 months).

Edit: Note you will not get any advise from Sky here, as this is a customer community, not Sky customer services.