Sky Q and Eir F3500

[JamesW10]

Hello all

my internet keeps dropping from my Sky  Q box wether on wifi or Ethernet connection with my eir f3500 router.

anyone else have this issue or more importantly a fix?

[Graham897W]

Hello!

Your Sky Q box keeps dropping connection with the Eir F3500 router, even on Ethernet. Common fixes include updating firmware, assigning a static IP, adjusting Wi‑Fi bands, or testing different cables/ports. If issues persist, it may be a compatibility problem, so contacting Sky or Eir support for recommended settings is the best step.