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Discussion topic: Sky Q Pixalating during the evenings but not during the day

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This message was authored by: RobertCB

Sky Q Pixalating during the evenings but not during the day

Over the past few days I've found that most channels on my Sky Q are pixelating in the evenings, but not during the day? There doesn't appear to be any obstruction that has blocked the dish and it doesn't look to have moved. Could this be something else broadcasting in the evening that is interfering with the satellite signal.

Thanks

Robert

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This message was authored by: PandJ2020

Re: Sky Q Pixalating during the evenings but not during the day

Posted by a Superuser, not a Sky employee. Find out more

@RobertCB wrote:

Could this be something else broadcasting in the evening that is interfering with the satellite signal.

Unlikely.  I would still suspect the alignment of the dish - perhaps the temperature is impacting the alignment slightly.

I am just another Sky customer and my views are my own even if you don't like the answers
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This message was authored by: RobertCB

Re: Sky Q Pixalating during the evenings but not during the day

Thanks for your reply. It's really weird. All the channels were broadcasting this morning but having switched on and tried them now, ( 16:00) most are distorted and unwatchable! Really frustrating!

This message was authored by: oldfella

Re: Sky Q Pixalating during the evenings but not during the day

Posted by a Superuser, not a Sky employee. Find out more

@RobertCB wrote:

Thanks for your reply. It's really weird. All the channels were broadcasting this morning but having switched on and tried them now, ( 16:00) most are distorted and unwatchable! Really frustrating!


Hi @RobertCB 

Work through the following link and if you cannot solve your issue it will lead to booking a Engineer.
Alternately, if you are on a Communal Dish you will need to contact your Landlord or Management company.
https://www.sky.com/help/articles/sky-tv-no-satellite-signal-sky-q

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