Sky Q On demand failed,location check failed!

[Wilko]

Hopefully, we can put this to bed soon.

There is one IP database, IP2Location that has the 209.198.128.x & 209.198.129.x addresses registered as Ukraine. These are defined by Starlink as UK addresses.

I have notified IP2Location of the error, which I am told will be updated shortly. The following are UK registered WAN IP addresses used by Starlink.

145.224.64.0/24
145.224.65.0/24
145.224.66.0/24
145.224.67.0/24
145.224.68.0/24
145.224.69.0/24
145.224.70.0/24
145.224.71.0/24
145.224.88.0/24
145.224.89.0/24
145.224.90.0/24
145.224.91.0/24
169.155.244.0/24
169.155.245.0/24
169.155.246.0/24
169.155.247.0/24
209.198.128.0/24
209.198.129.0/24
216.128.2.0/24
216.128.3.0/24
216.128.28.0/24
216.128.29.0/24

However, until this is done, reboot your 'dishy' (not the router) and hopefully you'll pick up a UK WAN IP.

[Chodley]

Someone typed UK and hit enter without looking properly 😉

[Ripc0rd]

Good to know it's the 209 range 👍 that at least helps when cycling dishy to get a new IP

cheers for the update

[Polstead+Black]

We have had this happen this past few weeks. We have a Sky Q and Starlink setup which has worked well for months. We moved the TV recently to the other end of the room and had a new cable fitted. Now we often get Location Check Failure. 

I can resolve it by turning off, unplugging and restarting the Q box but it's frankly getting annoying. I can't do that this evening as the box is recording something else. Hoping to find a resolution soon!

[Chloe-W22 · Accepted solution]

Morning all,

I can get someone to look at this, could you private message me your IP address?

[Cooleymob]

Aaargh, we have this problem too now - also have Starlink! Please can you help Sky?

[Chodley]

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@Cooleymob wrote:

Aaargh, we have this problem too now - also have Starlink! Please can you help Sky?

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See the post above yours