Discussion topic: Sky Q Minibox overheating and cuts out

This message was authored by: KarenB100 · ‎19 Sep 2024

The minibox works for a while then cuts out and serms very hot. If we let it cool down it will work again.

This message was authored by: Daniel0210 · ‎19 Sep 2024

Can you rest the palm of your hand down on the top of it?

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This message was authored by: PandJ2020 · ‎19 Sep 2024

Does it have sufficient airflow?

Otherwise, it may be faulty and you'll need to call Sky for a (free) replacement.

I am just another Sky customer and my views are my own

This message was authored by: KarenB100 · ‎19 Sep 2024

@Daniel0210

Thanks, I can just about leave my hand in it.

Ive been in touch with Sky and trying some workarounds before getting the engineer out.

This message was authored by: KarenB100 · ‎19 Sep 2024

@PandJ2020

yes it has a good airflow thanks

Ive been in touch with Sky and trying some workarounds before getting the engineer out.

Discussion topic: Sky Q Minibox overheating and cuts out

Sky Q Minibox overheating and cuts out

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