Sky Q Minibox no power light. I've tried the proceedure in previous posts but still not working.

[PW3]

My minibox went dead this morning. There is no power light showing. I've checked the socket, the fuse on the plug and all connections. I've gone through the proceedure as outlined by prvious posters with this problem, still not working. No help from sky website.

[oldfella]

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@PW3 wrote:

My minibox went dead this morning. There is no power light showing. I've checked the socket, the fuse on the plug and all connections. I've gone through the proceedure as outlined by prvious posters with this problem, still not working. No help from sky website.

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Hi @PW3 

The following link does lead to a conclusion if you cannot solve your issue.

https://www.sky.com/help/articles/sky-q-box-wont-turn-on 

[PW3]

Hi oldfella, thanks for that. Still no joy. The phone number provided for help will not connect. I think I'll give accounts a call.

[oldfella]

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@PW3 wrote:

Hi oldfella, thanks for that. Still no joy. The phone number provided for help will not connect. I think I'll give accounts a call.

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Hi @PW3 

If you need to contact them you need to persevere by phone.
To contact Sky
Select Need more help
at the bottom of the following link and this will lead to a phone contact.
Ignore all automated messages and wait for an agent
https://www.sky.com/help/home