Sky Q Mini box dropping connection then rebooting

[Nick211212]

I'm having trouble with my Sky Q mini box. All has been well until the last week where screen goes black for around a second and continues this intermittantly on all channels (roughly every 2-3 minutes). After doing this for around 15-20 minutes it goes black completely. It then cycles between off and black screen.

I've done all the reboots/cables/connections. Struggling for a fix.

Main Sky box has no issues

Cheers

[Nick211212]

Cant get through on Twitter, cant get through on phone....

How do Sky assume these things get fixed?