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Discussion topic: Sky Q HDMI connection dropping with LG OLED TV

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This message was authored by eazy10 This message was authored by: eazy10

Re: Sky Q HDMI connection dropping with LG OLED TV

https://m.youtube.com/watch?v=uv8u7gGi2Uc&pp=ygUXTGcgYzEgZGVmYXVsdCBoZG1pIG1lbnU%3D

 

I found this on you tube how to assign an hdmi channel on start up. 

One press on remote for TV and one press to turn on sky box. Solved the problem. Hope this helps. 

This message was authored by MarkieMarkoo7 This message was authored by: MarkieMarkoo7

Re: Sky Q HDMI connection dropping with LG OLED TV

I am having the same problem since new on my 55 c2 lg model and my lg model id oled55c224la

web os 8.3.0-29 (number1-namers)

software version 13.30.85

 

thank you can you look into this please. 
Mark Collins

This message was authored by Glen110 This message was authored by: Glen110

Re: Sky Q HDMI connection dropping with LG OLED TV

I had exactly the same issue with sky q box and new lg tv. Had new board installed on tv new sky q box and hdmi cable fitted still problems . The issue was resolved when sky installed a version one box, apparently this has a different chip set and now everything works as it should.

This message was authored by Kolinus This message was authored by: Kolinus

Re: Sky Q HDMI connection dropping with LG OLED TV

Hi. I have exactly the same problem as detailed by you.... Did you ever manage to solve the issue? Thanks 

Colin

This message was authored by Glen110 This message was authored by: Glen110

Re: Sky Q HDMI connection dropping with LG OLED TV

Hi, yes a new sky box with the version one software has solved all my issues and now works as it should. 

This message was authored by Kolinus This message was authored by: Kolinus

Re: Sky Q HDMI connection dropping with LG OLED TV

Thanks, cheers!😀

This message was authored by yuvraj This message was authored by: yuvraj

Re: Sky Q HDMI connection dropping with LG OLED TV

Hey! LG G3  guy here again - im software version 23.20.54 and. iam STILL HAVING THIS ISSUE.

 

what is going on. my parents normally are up first so they turn the TV on, only to have to bend down and pull the hdmi out and back in. for Sky  to work.

 

I'm using the 8K Blekin braided cable , the best on the market and the same i use for my PS5 on the same TV, which is working perfectly.

This message was authored by yuvraj This message was authored by: yuvraj

Re: Sky Q HDMI connection dropping with LG OLED TV

Also to note - it didnt happen for the first few months. then it started. then slowly then noew its getting more frequent.

This message was authored by Columba597 This message was authored by: Columba597

Re: Sky Q HDMI connection dropping with LG OLED TV

I'm reposting this a I think it might help in your situation:

 

Another potential fix that has been working for me (LG C2), I have been changing the audio input on the TV to TV Speakers and then back to soundbar and it solves the issue without the need to turn HDMI control off or unplug and plug in the HDMI cable. When I fire up the Sky Q box it turns on the LG TV and then I get the no signal detected screen come on, as soon as I switch to TV Speakers the picture and audio come through fine, then I change back to the soundbar audio input setting and it also works fine. Takes around five seconds and has otherwise solved the problem that everyone seems to be describing.

This message was authored by yuvraj This message was authored by: yuvraj

Re: Sky Q HDMI connection dropping with LG OLED TV

thats too complicate d aowrkaround for my parents, i bet theyd rather plug in and out theyre old school.

 

thank you for that though, for myself i will try and use if it works 🙂

This message was authored by FAB19 This message was authored by: FAB19

Re: Sky Q HDMI connection dropping with LG OLED TV

I sussed it a few months ago.  It was to do with the sound settings. Ever since I've had no problems.  I don't have a soundbar just sky q and LG TV.

This message was authored by Dippydoo This message was authored by: Dippydoo

Re: Sky Q HDMI connection dropping with LG OLED TV

wow this works!!!

 

i have the LG G3 and the sonos arc.

 

To be fair the issue seems to be happening less, but when it does i just change the speaker to tv and sky q pops up.

 

With the G3 there is no need to go back and change the sound output to the arc as the hdmi eArc connection overides the tv speaker selection within a couple of seconds (which is annoying as i may want to watch the rugby with no sound and listen to music on the arc).

 

 

This message was authored by Columba597 This message was authored by: Columba597

Re: Sky Q HDMI connection dropping with LG OLED TV

Glad it worked out, it's made the Sky Q/LG TV combo bearable for me!

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