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Discussion topic: Sky Q Failing to download

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wils29
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Sky Q Failing to download

‎24 Jul 2024 11:22 PM

Sky Q failing to download programmes and not able to pause/rewind live tv.  If I switch off at the plug and leave for 30-60seconds, it then works for a while.  But then after a couple of hours it's back to the same issue.  
anyone else had this and know the reason or how to fix it? 

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PandJ2020
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Re: Sky Q Failing to download

‎25 Jul 2024 01:25 AM

Posted by a Superuser, not a Sky employee. Find out more

Likely to be a failing hard disk.

 

https://www.sky.com/help/articles/sky-q-hard-disk-error-messages

Remember to remove your viewing card if swapping boxes.

I am just another Sky customer and my views are my own

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PandJ2020
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Superuser
This message was authored by PandJ2020 This message was authored by: PandJ2020 Answer

Re: Sky Q Failing to download

‎25 Jul 2024 01:25 AM

Posted by a Superuser, not a Sky employee. Find out more

Likely to be a failing hard disk.

 

https://www.sky.com/help/articles/sky-q-hard-disk-error-messages

Remember to remove your viewing card if swapping boxes.

I am just another Sky customer and my views are my own
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