01-09-2017 03:56 PM - last edited: 02-01-2019 09:44 AM
Previous Sky+ HD Functionality
Are reminders part of Sky Q?
Not at the moment.
Can you use a Magic Eye / tvLINK with Sky Q?
No, the Sky Q boxes do not have an RF output.
What do I need to receive Ultra HD?
In order to view Ultra HD you'll need a compatible TV, a subscription to Sky Q experience, and a Sky Q 2TB box
Is the Sky Q Mini / Sky Q 1TB capable of Ultra HD?
No, only the Sky Q 2TB is capable of outputting Ultra HD
Will you be implementing HDR?
We will be launching HDR in the future and we'll post more information about this closer to launch.
I have a FREESAT setup, can I retain this?
Yes you can, please advise this when ordering.
Is there a self install option for Sky Q / Sky Q Minis?
We offer self install for existing Sky Q experience customers looking to add a Sky Q Mini (UK only), this can only be requested by speaking to one of our agents. Self install is not available on the Sky Q 1TB or Sky Q 2TB boxes at the moment.
Will Sky Q work with other internet service providers?
Yes it will
Can I transfer my recordings from my old box to my new Sky Q box?
Sadly this is not possible.
Sky Q experience
Can I have multiple Sky Q main boxes?
No, you can have a maximum of one Sky Q 1TB or Sky Q 2TB.
I have Sky Q experience, how many TV's can I watch on at the same time?
With the Sky Q 1TB you can watch on 2 TV's at the same time. With the Sky Q 2TB you can watch on 3 TV's at the same time.
Can I watch third party channels such as BT Sport on my Sky Q Mini?
Please contact your third party provider for more information.
Can I Chromecast / AirPlay / Mirror the Sky Q app?
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