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This discussion topic has been answered Discussion topic: Sky Q Essentials why am I paying £15?

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This message was authored by: steveyork136

Sky Q Essentials why am I paying £15?

so I've just signed up to a new package as my sky+ box is no longer being supported.

 

Got offered Sky Q box for free and Sky Q Essentials, for £15 per month, which looking at stream, I thought was a reasonable price.

 

UNTIL I realised Sky Q Essentials IS NOT the same as Sky TV Essentials!

2 questions.

1: am I the only one that didn't realise the Q essentials is different to TV essentials?

2: why am I paying £15 for channels that are already free-to-air?


Sorry I'm venting but I've spent 40 minutes on chat trying to sort the package out, then just as I relized my mistake the chat cut off!

AAAARRRRRRGGGGGHHHHH!
ok I feel a bit better!

 

 

 

 

 

 


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This message was authored by: PandJ2020 Answer

Re: Sky Q Essentials why am I paying £15?

Posted by a Superuser, not a Sky employee. Find out more

@steveyork136 wrote:

1: am I the only one that didn't realise the Q essentials is different to TV essentials?

 


No.  A poor choice to call 2 different products by similiar names IMHO...

 


2: why am I paying £15 for channels that are already free-to-air?

 


Because you get to keep the Q box and recording functionality etc.

I am just another Sky customer and my views are my own even if you don't like the answers

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This message was authored by: PandJ2020 Answer

Re: Sky Q Essentials why am I paying £15?

Posted by a Superuser, not a Sky employee. Find out more

@steveyork136 wrote:

1: am I the only one that didn't realise the Q essentials is different to TV essentials?

 


No.  A poor choice to call 2 different products by similiar names IMHO...

 


2: why am I paying £15 for channels that are already free-to-air?

 


Because you get to keep the Q box and recording functionality etc.

I am just another Sky customer and my views are my own even if you don't like the answers

Did this answer not help you?

This message was authored by: TimmyBGood

Re: Sky Q Essentials why am I paying £15?

Posted by a Superuser, not a Sky employee. Find out more

@steveyork136 wrote:

 

UNTIL I realised Sky Q Essentials IS NOT the same as Sky TV Essentials!


The product names are:

 

'Television Essentials' (Sky+ HD & Sky Q) 

 

'Essential TV' (Sky Glass & Sky Stream)

 

Various sources, including AI search results, get these horribly confused.

* * * * * * *

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