Sky Q Box won’t switch on. Q is flashing blue and red power light.

[KatPat36]

I can't get the sky q box to go on. Power light is red. Q light is flashing. I have restarted the box many times and tried the software update twice. 
many tips?

[Addie15]

Hi there, KatPat36.  I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147 

[Addie15]

Update-We are closing this invite now due to no response within 48 hours. If you still need help, please let us know so we can we re-escalate this for you. Thanks.

[Quoman7]

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@KatPat36 wrote:

I can't get the sky q box to go on. Power light is red. Q light is flashing. I have restarted the box many times and tried the software update twice. 
many tips?

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Hi @KatPat36 Click on the link Here and follow the suggestions?